Making hospitality work.
I help hospitality venues build the systems, the team culture and the guest experience
that drive commercial growth, and leave them able to sustain it.
Whether you're an operator looking to sharpen your edge, or a group of venues wanting to ensure every guest experience truly reflects your brand, I bring the operational expertise, honest perspective, and practical support to make it happen.
Testimonials
“I had the pleasure of working with Lise for over a decade, during which time she held several key roles across my restaurants in a management capacity, most recently serving as Operations Director. In this capacity, Lise oversaw every aspect of our business — from commercial strategy and team development to refining our guest experience and operational systems. She was a natural problem solver who approached every challenge with a fresh perspective, efficiency, and a sense of fairness.
Throughout her career with us, Lise proved herself to be an invaluable asset. Her deep understanding of how restaurants truly operate meant she worked seamlessly with both kitchen and front-of-house teams. Lise excelled in guest-facing situations and had a gift for shaping service culture — ensuring every touchpoint, from booking to departure, reflected our values and created meaningful experiences.
Lise also had a solid grasp of the legal and HR challenges that arose in a restaurant setting. She was trustworthy and consistently maintained a professional attitude, even when dealing with sensitive information or high-pressure situations. Her ability to remain composed and focused on the task at hand was one of her greatest strengths.
I have no doubt that Lise will be an incredible asset to any business, and her new consultancy will thrive. Her dedication, experience, and professionalism will serve her clients exceptionally well.”
Marcus Wareing
“I’ve had the pleasure of working closely with Lise Huntington for more than seven years, and her operational insight is exceptional. Lise has a rare ability to build effective systems, extract meaningful data, and streamline complex processes with ease. Her depth of knowledge in HR practices and hospitality systems is invaluable, and she consistently brings clarity, structure, and confidence to every project. She is an outstanding asset to any team.”
Chantelle Nicholson
Chef, Restauranteur, Author, advocate - Founder, Apricity Restaurant
“Over the past several months, I have had the pleasure of working closely with Lise Huntington during her consultancy at Lasdun, our restaurant in the National Theatre on the South Bank. Lise has been an invaluable partner in elevating our front‑of‑house service and overall operational performance. Her expertise, calm professionalism, and warm presence have made a measurable and lasting impact on both our team and our guests.
From day one, Lise brought a clear strategic vision paired with an exceptional attention to detail. She quickly identified opportunities for process improvement and product refinement, helping us strengthen our service standards and enhance the guest experience in ways that were both practical and meaningful. Her ability to balance high‑level advisory with hands‑on support meant that improvements were not only well‑informed but also seamlessly implemented.
One of Lise’s greatest strengths is her natural ability to bring out the best in people. She fostered genuine camaraderie within the team, encouraging teamwork, accountability, and a shared pride in service. Her approachable leadership style created an environment where staff felt supported, motivated, and empowered to grow.
Lise has been a delight to work with—reliable, insightful, adaptable, and consistently positive. Her contribution has left our front‑of‑house operations stronger, more cohesive, and better equipped for long‑term success. I wholeheartedly recommend her to any hospitality business seeking a consultant who delivers both expertise and an uplifting energy that inspires everyone around her.”
Chris Weaver
Managing Director, National Theatre F&D
Contact me
Good hospitality doesn't happen by chance. Let's make it happen.
Every hospitality business has the potential to work better. Better systems. Stronger teams. More memorable guest experiences. And ultimately, better commercial results.
I work with hospitality businesses to make that happen, providing practical, tailored support that delivers improvements you can see, feel and sustain.
Whether you know exactly what you need or simply know things could be better, I'd love to hear from you.
hello@lisehuntington.com | 07530916775